Where can I order Udder Tech products?
Product orders can be placed:
Online at: www.uddertechinc.com
By phone: 888-438-8683 or 952-461-2894
How can I get a copy of the most current Udder Tech catalog?
Request a copy of our catalog by calling 888-438-8683 or sending an e-mail to firstname.lastname@example.org.
How are Udder Tech orders shipped and delivered?
We strive to use the most economical shipping methods for the customer based on location and dimensions of the package. Currently, Udder Tech uses UPS, Spee-Dee Delivery, and the United States Postal Service and at checkout you can select which option you would like.
International orders we offer shipping with DHL Express or UPS. Note all prices are in US dollars. Shipping includes the cost for shipping, taxes & duty.
When are orders shipped?
Most orders ship the same or next business day. If there is a delay in shipping, we will contact you with an estimated arrival date.
Does Udder Tech have a return policy?
Yes, you may return the unused, undamaged, unwashed item (preferably in its original packaging) within 90 days from the date of purchase. Special orders are not returnable.
Return/exchange shipping fees are at the customer's own expense. We cannot accept returned items that were sent back without notifying us first.
If you would like to return an item, you need a return authorization number. Please email email@example.com with your name, order number, what item(s) you would like to return and the reason for return.
You will receive the refund in 5-15 business days once we receive your return. We will refund to the original payment method.
To do an exchange, please follow the same procedure as a return. Then place a new order for the correct item on our website www.uddertechinc.com.
Are Udder Tech products available internationally?
Yes. Please place your order on the website. It will calculate the shipping cost at checkout.
International orders can choose from DHL Express or UPS. Note all prices are in US dollars. Taxes and duty will be calculated at checkout. There will be no additional fees. Orders as of 3/15/2021 will have duty and tax included at checkout.
Are Udder Tech products covered by a product guarantee?
Yes. If a product is defective, Udder Tech will replace it or refund you the purchase amount including shipping and handling costs.
If you are not completely satisfied with an Udder Tech product, please let us know. We are always looking for ideas and insights to improve our products and your opinion is highly valued.
What payment methods do you accept?
Udder Tech accepts:
- Wire transfer
Can I track my order?
Yes. Your tracking information will be entered on the website when it is shipped. Otherwise for non-website orders your tracking information is on the invoice you will receive by email.
I am interested in distributing and selling Udder Tech products, who should I contact for more information?
Please send an email to firstname.lastname@example.org. If you have questions, please don’t hesitate to contact us at 888-438-8683 and we will assist you.
Are Udder Tech products true to size?
Typically our products run large. Visit the individual product pages for more detailed size charts and dimensions. And feel free to call us. We can help!