FAQS

Where can I order Udder Tech products?

Product orders can be placed:

Online at: www.uddertechinc.com

By phone: 888-438-8683 or 952-461-2894

Via e-mail: orders@uddertechinc.com

By fax: 952-461-2893


How can I get a copy of the most current Udder Tech catalog?

Request a copy of our catalog by calling 888-438-8683 or sending an e-mail to info@uddertechinc.com.


How are Udder Tech orders shipped and delivered?

We strive to use the most economical shipping methods for the customer based on location and dimensions of the package. Currently, Udder Tech uses UPS, Spee-Dee Delivery, FedEx and the United States Postal Service.

Other methods are available for international shipments. Contact us at info@uddertechinc.com for details on international orders.

When are orders shipped?

Most orders ship the same day they are ordered. If there is a delay in shipping, we will contact you with an estimated arrival date.

Does Udder Tech have a return policy?

Yes. If you are not entirely satisfied with your Udder Tech purchase, you may return the unused item (preferably in its original packaging) within 90 days from the date of purchase. Special orders are not returnable.

If you are returning an item, please notify us before doing so by calling 888-438-8683 or sending an e-mail to info@uddertechinc.com.


Are Udder Tech products available internationally?

Yes. Please contact us at info@uddertechinc.com or call 952-461-2894 for more information. You may also order on-line.


Are Udder Tech products covered by a product guarantee?

Yes. If a product is defective, Udder Tech will replace it or refund you the purchase amount including shipping and handling costs.

If you are not completely satisfied with an Udder Tech product, please let us know. We are always looking for ideas and insights to improve our products and your opinion is highly valued.


What payment methods do you accept?

Udder Tech accepts:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • Checks
  • Money orders
  • Wire transfer


Can I track my order?

Yes. You can request the order tracking number from us by calling 888-438-8683 or 952-461-2894, and we can track it for you.

How is sales tax calculated on my order?

All orders placed in the state of Minnesota will have local tax applied.

Orders shipped outside of Minnesota are not taxed.


I am having issues with my Udder Tech website username and password.

Please call us at 888-438-8683 and we will assist you.


I am interested in distributing and selling Udder Tech products, who should I contact for more information?

Visit our website and fill out the “Wholesale” form located at the bottom of our homepage. Upon submission of the form, we will contact you regarding your account set-up.

Are Udder Tech products true to size?

Typically our products run large. Visit the individual product pages for more detailed size charts and dimensions. And feel free to call us. We can help!

 

What are the differences among the fabrics you offer?